Privacy Policy

1. Introduction

Leap ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. We take special care with data from minors and ensure parental visibility into their children's activities.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email, phone number, role (student/parent/mentor)
• Student Information: Class/grade, school name, city, parent contact details
• Mentor Information: Employment details, LinkedIn profile, education, professional experience
• Quiz Responses: Answers to career discovery questions
• Session Data: Booking details, session notes, feedback

2.2 Information Collected Automatically

• Device information (browser type, operating system)
• Usage data (pages visited, features used)
• IP address and approximate location

3. How We Use Your Information

• To provide and maintain the Platform
• To match students with relevant mentors and experiences
• To generate career exploration insights from quiz responses
• To facilitate session bookings and communications
• To send summaries and updates to linked parents
• To verify mentor identities and employment
• To process payments
• To improve our services
• To ensure safety and prevent misuse

4. Information Sharing

4.1 With Linked Parents

Parents linked to student accounts can view: quiz results, session bookings, mentor session summaries, and career exploration progress. Parents cannot see private messages or session recordings without consent.

4.2 With Mentors

Before sessions, mentors receive: student's name, class/grade, quiz insights (if completed), and any questions the student has prepared. Mentors do not receive contact details or parent information.

4.3 With Service Providers

We share data with trusted service providers who assist in operating our Platform:

• Supabase: Database and authentication
• Razorpay: Payment processing
• Video Conferencing: For session hosting

4.4 We Do NOT

• Sell your personal data to third parties
• Share data with advertisers
• Use data for targeted advertising
• Share student data with colleges or employers without explicit consent

5. Data Security

We implement appropriate security measures to protect your information:

• Encrypted data transmission (HTTPS/TLS)
• Secure database with row-level security
• Regular security audits
• Limited employee access to personal data
• Secure payment processing through Razorpay (PCI-DSS compliant)

6. Children's Privacy

We take extra precautions with data from users under 18:

• Parental consent is required for school students to book paid sessions
• Parents can view their child's activity through linked accounts
• We collect only information necessary for the service
• We do not knowingly collect data from children under 13 without parental consent
• Parents can request deletion of their child's data at any time

7. Data Retention

8. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Receive your data in a portable format
• Withdraw Consent: Opt out of optional data processing

To exercise these rights, contact us at privacy@leapcareer.in

9. Cookies

We use essential cookies to maintain your session and remember your preferences. We do not use tracking cookies or third-party advertising cookies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Platform. The "Last updated" date at the top indicates when the policy was last revised.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

12. Grievance Officer

In accordance with the Information Technology Act, 2000, the name and contact details of the Grievance Officer are provided below: